"The driver was sent to the wrong address."
"Outstanding costumer service. Polite and helpful drivers. "
"Last minute cancellation meant that another driver was called at the last minute and was 45 mins late, which was unfortunate. The driver himself was lovely, just a shame about the organisation side"
"A call from the driver on arrival at Reading station helped locate the taxi which can be a challenge with the many exits at the station. A quick and comfortable journey followed."
"On time, safe driving. All in all great service "
"A few minutes late in arriving otberwise excellent "
"Arrived earlier than expected. Thank you "
"Very good, lovely driver, quick efficient service"
"Driver was prompt and courteous. Only issue was the price/distance - but I guess that is one of the problems of living out of town"
"Fine would get dem again "
"Driver was dispatched to 24b Basingstoke Road when I booked it for 248 Basingstoke Road"
"Easy to book. Driver was on time and helpful."
"All excellent. The only reason I've given 4stars rather than 5 is that it was rather expensive. A trip from the station in a black cab is about £7 so this is nearly double."
"Great driver, very efficient service "
"Good service, drivers were prompt and friendly. "
"He didn’t turn up at all! Was told a story about how he’d broken his jack. The dispatcher did call another local firm who provided a good driver. As for Million cars not turning up, I received a different company driver an hour later, I then missed my train at reading and eventually missed the hospital visiting of my terminally ill father, where every minute counts. Would be very wary of using Taxicode again due to this"
"Punctual, friendly, clean and tidy and helpful. Thank you."
"Very prompt polite driver
Very nice clean car."
"Excellent service, drove quite fast’"
"G Singh was punctual and welcoming.he helped with my wife’s case. Took us to the car. He was chatty polite and friendly but most importantly got us to Reading Station on time to catch our train Well done !"
"I booked this journey in advance because I needed to make a late train, but the driver went to the wrong address and then never turned up to get me from the correct address. No phone call or text was sent to me to let me know this. The worst is that I PAID £23 IN ADVANCE. I would like to get my money back for this journey that never took place, especially since I had to get another taxi to be able to make my train. Very disappointed. "
"Amazing. Best taxi service me and my partner have ever experienced. The drivers were chatty and very lovely. They wanted you to have the best experience and journey and honestly cared about the customer. They were also hilarious! Although for our second journey the taxi was late, the driver phoned multiple times apologising and explaining the situation which was no fault of his as there was so much traffic. Yet he still got us to our destination on time. Brilliant taxi service and look forward to using it again. 5 stars:) "
"Never even got the taxi. The company messed me about and just took my money. Would like a full refund."
"Friendly and on time for both pickups!"
"First class service, will definitely be using this company again. Highly recommended."
"Really nice Gentleman. Thank you."
"Picked up from house on time, got to airport in plenty of time"
"thanks for the very good pick up!"
"Our driver was about 10 minutes late for our initial pickup and no phones were answered but I can live with that as he did turn up after a little panic. On our return we had to wait a little while for him to turn up but again no biggy, the one thing I have to complain about is that we had to watch the whole way home as he seemed to be falling asleep constantly......the journey home was not safe in the slightest which was the main reason we booked as we knew we would be tired. We missed turnings, we drifted in and out of lanes and the passengers who could see the rear view mirrors were alerting him by coughing loudly to wake him. I’m afraid we won’t be using your services again."
"Very friendly driver, arrived early and happy to wait. No problems when we were late leaving and even when we changed minds about the final drop off place. Cheers!"
"Really helpful and kind driver. Went above the basics "
"Very efficient and very good driver"
"Driver was very helpful on departure and arrival with my large amount of luggage."
"
We emailed Million Cars the day before our return with our flight and arrival details, but the driver was apparently unaware of this. The result was that it took several telephone calls and a 45 minute delay before he met us. No blame attaches to the driver, who had apparently not been given our emailed information, but there was obviouls a lack of internal communication at Million Cars!"
"Two way journey. First part absolutely perfect and cannot fault. Return journey didn't show. When chased and finally got call from driver 15 minutes later couldn't find pick up point. Didn't know best way to train station and drove past two drop off points before finally getting to the furthest possible drop off point for the station. Only managed to catch my train as GWR running ten minutes late. "
"Excellent service. Helped us out by changing pick up time on return journey.
The call centre didn't make the pick up point at Heathrow clear enough. Perhaps a perticular meeting place would be an advantage."
"Excellent
First class
The whole experience was 1st class
Thank you"
"Great and reliable service"
"The driver was sent to the wrong address."
"Outstanding costumer service. Polite and helpful drivers. "
"Last minute cancellation meant that another driver was called at the last minute and was 45 mins late, which was unfortunate. The driver himself was lovely, just a shame about the organisation side"
"A call from the driver on arrival at Reading station helped locate the taxi which can be a challenge with the many exits at the station. A quick and comfortable journey followed."
"On time, safe driving. All in all great service "
"A few minutes late in arriving otberwise excellent "
"Arrived earlier than expected. Thank you "
"Very good, lovely driver, quick efficient service"
"Driver was prompt and courteous. Only issue was the price/distance - but I guess that is one of the problems of living out of town"
"Fine would get dem again "
"Driver was dispatched to 24b Basingstoke Road when I booked it for 248 Basingstoke Road"
"Easy to book. Driver was on time and helpful."
"All excellent. The only reason I've given 4stars rather than 5 is that it was rather expensive. A trip from the station in a black cab is about £7 so this is nearly double."
"Great driver, very efficient service "
"Good service, drivers were prompt and friendly. "
"He didn’t turn up at all! Was told a story about how he’d broken his jack. The dispatcher did call another local firm who provided a good driver. As for Million cars not turning up, I received a different company driver an hour later, I then missed my train at reading and eventually missed the hospital visiting of my terminally ill father, where every minute counts. Would be very wary of using Taxicode again due to this"
"Punctual, friendly, clean and tidy and helpful. Thank you."
"Very prompt polite driver
Very nice clean car."
"Excellent service, drove quite fast’"
"G Singh was punctual and welcoming.he helped with my wife’s case. Took us to the car. He was chatty polite and friendly but most importantly got us to Reading Station on time to catch our train Well done !"
"I booked this journey in advance because I needed to make a late train, but the driver went to the wrong address and then never turned up to get me from the correct address. No phone call or text was sent to me to let me know this. The worst is that I PAID £23 IN ADVANCE. I would like to get my money back for this journey that never took place, especially since I had to get another taxi to be able to make my train. Very disappointed. "
"Amazing. Best taxi service me and my partner have ever experienced. The drivers were chatty and very lovely. They wanted you to have the best experience and journey and honestly cared about the customer. They were also hilarious! Although for our second journey the taxi was late, the driver phoned multiple times apologising and explaining the situation which was no fault of his as there was so much traffic. Yet he still got us to our destination on time. Brilliant taxi service and look forward to using it again. 5 stars:) "
"Never even got the taxi. The company messed me about and just took my money. Would like a full refund."
"Friendly and on time for both pickups!"
"First class service, will definitely be using this company again. Highly recommended."
"Really nice Gentleman. Thank you."
"Picked up from house on time, got to airport in plenty of time"
"thanks for the very good pick up!"
"Our driver was about 10 minutes late for our initial pickup and no phones were answered but I can live with that as he did turn up after a little panic. On our return we had to wait a little while for him to turn up but again no biggy, the one thing I have to complain about is that we had to watch the whole way home as he seemed to be falling asleep constantly......the journey home was not safe in the slightest which was the main reason we booked as we knew we would be tired. We missed turnings, we drifted in and out of lanes and the passengers who could see the rear view mirrors were alerting him by coughing loudly to wake him. I’m afraid we won’t be using your services again."
"Very friendly driver, arrived early and happy to wait. No problems when we were late leaving and even when we changed minds about the final drop off place. Cheers!"
"Really helpful and kind driver. Went above the basics "
"Very efficient and very good driver"
"Driver was very helpful on departure and arrival with my large amount of luggage."
"
We emailed Million Cars the day before our return with our flight and arrival details, but the driver was apparently unaware of this. The result was that it took several telephone calls and a 45 minute delay before he met us. No blame attaches to the driver, who had apparently not been given our emailed information, but there was obviouls a lack of internal communication at Million Cars!"
"Two way journey. First part absolutely perfect and cannot fault. Return journey didn't show. When chased and finally got call from driver 15 minutes later couldn't find pick up point. Didn't know best way to train station and drove past two drop off points before finally getting to the furthest possible drop off point for the station. Only managed to catch my train as GWR running ten minutes late. "
"Excellent service. Helped us out by changing pick up time on return journey.
The call centre didn't make the pick up point at Heathrow clear enough. Perhaps a perticular meeting place would be an advantage."
"Excellent
First class
The whole experience was 1st class
Thank you"
"Great and reliable service"